Shipping Policy

Last updated: August 31, 2026

Thank you for shopping with [Nestoria].

Our products are made especially for you after your order is placed. We work with a print-on-demand fulfillment partner to produce, pack, and ship your order directly to you.

Order Processing

Because our products are made to order, they require production time before shipment.

Most orders are typically fulfilled within 2–5 business days.

During holidays, high-volume periods, or due to product availability, production may occasionally take longer.

Please note that weekends and public holidays are not considered business days.

Estimated Shipping Times

Once your order has been fulfilled, shipping time depends on your delivery location, the product ordered, and the shipping method available.

Typical shipping estimates after fulfillment are:

• USA & Canada: approximately 3–4 business days with standard shipping.

• International orders: approximately 5–20 business days with standard shipping.

• Express shipping: approximately 1–3 business days after fulfillment when available.

These delivery times are estimates only and are not guaranteed.

The total estimated delivery time includes both production and shipping time.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information whenever tracking is available.

Please allow some time for your tracking information to update after receiving your shipping confirmation.

For international orders, your package may be transferred between different carriers during transit.

Multiple Shipments

Depending on the products included in your order and their fulfillment locations, your order may be shipped in multiple packages.

This means that items from the same order may arrive on different days and may have separate tracking numbers.

International Shipping

We ship to many destinations worldwide.

However, shipping availability may vary depending on the destination, product availability, legal restrictions, and carrier limitations.

International customers may be required to pay customs duties, import taxes, VAT, or other fees imposed by their local authorities.

Any customs duties or import fees that are not collected during checkout are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

If you notice an error in your address, contact us immediately at [EMAIL ADDRESS].

Because orders can enter production quickly, we cannot guarantee that changes can be made after an order has been submitted for fulfillment.

If a package is returned due to an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping costs may apply for reshipment.

Delayed Orders

Delivery estimates may occasionally be affected by circumstances outside our control, including:

• Carrier delays

• Customs processing

• Severe weather

• Public holidays

• High shipping volumes

• Incorrect delivery information

• Product availability issues

If your order has not arrived within the estimated delivery timeframe, please check your tracking information first.

If you still need assistance, contact us at [EMAIL ADDRESS] with your order number.

Lost Packages

If your tracking information has not updated for an extended period or you believe your package has been lost during transit, please contact us at [EMAIL ADDRESS].

We will review the situation with our fulfillment and shipping partners and assist you with the next steps.

Damaged, Defective, or Incorrect Products

If your product arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible.

Please include:

• Your order number

• A description of the issue

• Clear photos showing the problem

Once we review your request, we will work with our fulfillment partner to determine the appropriate resolution.

Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot find it, please:

• Check your mailbox and surrounding delivery area.

• Check with members of your household.

• Ask neighbors if they received the package.

• Contact your local carrier or post office.

If you are still unable to locate the package, please contact us at [EMAIL ADDRESS].

Changes and Cancellations

Because all products are made to order, we cannot guarantee that an order can be changed or canceled once fulfillment has started.

If you need to make a change, please contact us as quickly as possible after placing your order.

Contact Us

If you have any questions about shipping or your order, please contact us at:

[yonsyaniz@gmail.com]

We will be happy to assist you.